Welcome to AM Scientific

Frequently Asked Questions

What are the advantages of having BES service?

	Blackberry Basic Service	AM Scientific Blackberry Enterprise Service
Data Synchronization	Plug in to computer or use bluetooth at close distance	Wireless push synchronization, Mobile Data Service (MDS)
Data Backup	Manual	Automatic
Internet Browser	Very limited	Enhanced web browsing
Alternative Data Access	Blackberry Desktop Manager (Manual Sync)	Blackberry Desktop Manager, Outlook Web Access
Wireless Enterprise Service Activation	None	Yes (Must be supported by your blackberry device)

Why choose our company?

1. Competitive pricing

2. Simplicity in ordering services: Our service packages will meet the needs of most home consumers and business professionals

3. Flexibility: If we have not listed a service you want, let us know and we will work with you!

4. High quality and reliability of service and customer support

My company would like their blackberries to automatically update contact lists, appointments, and alarms that are put into their Microsoft Outlook. Is this possible?

Yes

My company hosts its own email. Can we still utilize your blackberry enterprise services?

Yes

I am changing blackberries do you have to reset anything on your end?

Email us after you receive your new blackberry and we will reset your account.

Can I use the Entourage email client instead of Outlook?

Yes

Can I synchronize my iPhone with the Exchange Server?

Yes. However, IMAP protocol is used and only email is synchronized wirelessly. Calendar and contacts can be synchronized with windows or apple operating system desktops/laptops using iTunes and the iPhone USB cable. Note that while the Blackberry will sync all the former wirelessly, it also synchronizes notes and tasks, unlike the iPhone.